Elegant Femme Support Guide

A simple, elegant, self-leading guide to support you as you move through your Beautiful Soul-Led Life with us.

FAQ

Questions

Answer

How do I know which FemmeType I need to focus on?

Where do I log in to access the programs I’ve purchased?

I purchased a program but didn’t receive the email or links, what should I do?

How do I update my email or personal information?

Where can I find my replays?

I’m not sure which program to choose, can you guide me?

FAQ

How do I know which FemmeType I need to focus on?

Where do I log in to access the programs I’ve purchased?

I purchased a program but didn’t receive the email or links, what should I do?

How do I update my email or personal information?

Take the Femme Design Assessment to receive your FemmeType result and next step.
Your result reveals which part of your feminine architecture is asking to be restored.

Answer

Questions

Where can I find my replays?

I’m not sure which program to choose, can you guide me?

FAQ

All Elegant Femme programs are available in our ThriveCart Membership Portal:
https://elegantfemme.thrivecart.com/l/

Use the exact email address you used when you enrolled. To reset your password, click “Forgot Password” on the login page.

Answer

Questions

How do I know which FemmeType I need to focus on?

Where do I log in to access the programs I’ve purchased?

I purchased a program but didn’t receive the email or links, what should I do?

How do I update my email or personal information?

Where can I find my replays?

I’m not sure which program to choose, can you guide me?

FAQ

Begin by logging directly into the ThriveCart portal using your enrollment email.

Most access issues resolve immediately once you’re logged in.

If you do not see your program, please:
◆ Check for typos in your checkout email
◆ Review spam or promotions folders
◆ Reset your password if needed

Answer

Questions

How do I know which FemmeType I need to focus on?

Where do I log in to access the programs I’ve purchased?

I purchased a program but didn’t receive the email or links, what should I do?

How do I update my email or personal information?

Where can I find my replays?

I’m not sure which program to choose, can you guide me?

FAQ

If your program includes replays they located inside your program library in the
ThriveCart Membership Portal.
➔ Log in, click your program title, and you will find all modules and replays there.

Answer

Questions

How do I know which FemmeType I need to focus on?

Where do I log in to access the programs I’ve purchased?

I purchased a program but didn’t receive the email or links, what should I do?

How do I update my email or personal information?

Where can I find my replays?

I’m not sure which program to choose, can you guide me?

FAQ

➔ You can update your contact information inside your Elegant Femme account.
➔ If you need assistance, email info@elegantfemme.com.



Answer

Questions

How do I know which FemmeType I need to focus on?

Where do I log in to access the programs I’ve purchased?

I purchased a program but didn’t receive the email or links, what should I do?

How do I update my email or personal information?

Where can I find my replays?

I’m not sure which program to choose, can you guide me?

FAQ

You may email info@elegantfemme.com for personalized support based on where you
are in your feminine journey.

Answer

Questions

How do I know which FemmeType I need to focus on?

Where do I log in to access the programs I’ve purchased?

I purchased a program but didn’t receive the email or links, what should I do?

How do I update my email or personal information?

Where can I find my replays?

I’m not sure which program to choose, can you guide me?

FAQ

How do I know which FemmeType I need to focus on?

How do I know which FemmeType I need to focus on?

Take the Femme Design Assessment to receive your FemmeType result and next step.

Your result reveals which part of your feminine architecture is asking to be restored.

Where do I log in to access the programs I’ve purchased?

Where do I log in to access the programs I’ve purchased?

All Elegant Femme programs are available in our ThriveCart Membership Portal:
https://elegantfemme.thrivecart.com/l/

Use the exact email address you used when you enrolled. To reset your password, click “Forgot Password” on the login page.

I purchased a program but didn’t receive the email or links, what should I do?

I purchased a program but didn’t receive the email or links, what should I do?

Begin by logging directly into the ThriveCart portal using your enrollment email.

Most access issues resolve immediately once you’re logged in.

If you do not see your program, please:

◆ Check for typos in your checkout email
◆ Review spam or promotions folders
◆ Reset your password if needed

Where can I find my replays?

Where can I find my replays?

If your program includes replays they located inside your program library in the
ThriveCart Membership Portal.

➔ Log in, click your program title, and you will find all modules and replays there.

How do I update my email or personal information?

How do I update my email or personal information?

➔ You can update your contact information inside your Elegant Femme account.
➔ If you need assistance, email info@elegantfemme.com.



I’m not sure which program to choose, can you guide me?

I’m not sure which program to choose, can you guide me?

You may email info@elegantfemme.com for personalized support based on where you
are in your feminine journey.

For payment-related questions, begin by reviewing the order confirmation email you received at checkout.

Payment Questions

✓ Your payment plan

It includes:

✓ Your billing schedule

✓ Your next payment date

✓ Your order receipt

If you are exploring upgrades or alumna pricing, eligibility varies based on your past purchases. Our support team will review your history and guide you.

If you need assistance, email info@elegantfemme.com.

✓ Your access may be temporarily paused until the payment is processed successfully.

If a Payment Fails

✓ You will receive an email notification with a link to update your card.

✓ You may update your payment information inside your Elegant Femme account.

Updating Your Payment Method

✓ If you require support, email info@elegantfemme.com.

Elegant Femme programs are transformational digital experiences that begin immediately
upon purchase.

For this reason, unless otherwise noted on a specific sales page, refunds are not offered.
This protects the integrity of the work and honors your commitment to your evolution.

If you have questions before enrolling or need clarity about a purchase, our support team is here to help.

Refund Policy

If you are experiencing difficulty accessing your program, please begin here. These steps resolve most issues quickly.

Access Issues

✓ https://elegantfemme.thrivecart.com/l/

Step One: Log into the ThriveCart Membership Portal

✓ Use the email address you used when you enrolled.

✓ Click “Forgot Password” on the login page.

Step Two: Reset Your Password if Needed

✓ Enter the exact email you used to enroll, this is the most common solution to login issues.

✓ Ensure you are subscribed to Elegant Femme emails if you wish to continue receiving
program reminders, updates, and links delivered by email. (Unsubscribing from emails may affect program access and our ability to support you.)

Step Three: Confirm Email Settings + Payment Status

✓ Confirm that your payment method is current. A failed or paused payment may temporarily restrict access inside the membership portal.